NICE24 - Trust, vulnerability, humanity, and touch with Minter Dial.

Minter Dial is an international professional speaker, elevator, and multiple award-winning author. Minter is an agent of change who has exercised twelve different metier and moved country fifteen times, heโ€™s the author of the WWII story, The Last Ring Home as well as three business books: Futureproof, Heartificial Empathy, and You Lead: How Being Yourself Makes You a Better Leader.

The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier more connected employees.

What we talked about...

  • Speakerโ€™s Corner in Hyde Park, London.

  • The importance of meaningful conversations.

  • Dunbarโ€™s Number.

  • The power of a hug.

  • How The Grateful Dead and the best brands create unique and special experiences.

  • Company retreats, off-sites, special events, and conferences.

  • How trust is the critical glue. Trust comes from vulnerability.

  • Walk the talk. Say something do it. Tap into your own humanity.

  • Why touch is important.

  • You can only learn empathy if you want it.

  • The core idea is observation and listening.

  • Repeating what you heard.

  • Close Communication Bias. Finishing off sentences of the people weโ€™re close to. Complacency creeps in.

  • The CHECK mindset. Curious. Humility. Empathy. Courage. Karma.

  • (VIDEO) Angry Voicemail We Got From an Alamo Drafthouse Customer. NSFW.

  • Bringing back handshakes, hugs, and high-fives.

  • Culture eats strategy for breakfast.

  • Recognize and reward your team members.

  • When you ask for advice - take it and report back.

  • Tips for helping employees to establish their personal brands.

  • Read Lost Connections: Uncovering the Real Causes of Depression - and the Unexpected Solutions by Johann Hari.

We โค๏ธ Our Listeners.

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