NICE39 - Embracing failure, psychological safety, and emotional intelligence with Scott Lockhart.

Scott Lockhart is an Australian American entrepreneur and real estate technology expert. Known for his innovative work in real estate tech and leadership roles with Showcase IDX and eXp World Holdings.

The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees.

What we talked about...

  • Contingency plans for leaders.

  • A brief history of WordPress.

  • You canโ€™t do everything yourself.

  • Let your team make good mistakes. Identify the difference between good and bad mistakes.

  • Bad mistakes are mistakes that are repeated.

  • Psychological safety.

  • They donโ€™t use email internally. They use Slack.

  • How to properly onboard new talent and build trustworthy cultures.

  • Differences between working fully distributed versus working in person.

  • Online petting zoos.

  • How to be a feared-less leader.

  • Use Assumed Positive Intent (API) when things donโ€™t go right.

  • Emotional Intelligence and empathy.

  • Birkman Reports. A consultant does monthly town halls. All team members can access individual reports to understand their colleagues better.

We โค๏ธ Our Listeners.

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